Terms & Conditions
Effective Date: October 2, 2025
Welcome to The Croatian Kitchen!
By accessing or using our website located at www.thecroatiankitchen.com, you agree to comply with and be bound by the following terms and conditions.
If you do not agree with these terms, please do not use our website.
1. Acceptance of Terms
By using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
2. Use of the Website
The Croatian Kitchen offers recipes, tips, and products for sale. You agree to use the website for lawful purposes and in accordance with these Terms. You are responsible for your use of the site and for any content that you submit.
3. Intellectual Property
All content on this site, including text, images, logos, and designs, is the property of The Croatian Kitchen and is protected by copyright and trademark laws. You may not use, reproduce, or distribute any content without explicit permission from us.
4. Product Descriptions and Pricing
We strive for accuracy in product descriptions and pricing. However, errors may occur. We reserve the right to correct any inaccuracies or change prices at any time without prior notice. If a product’s price is incorrect, we reserve the right to cancel or decline orders.
5. Orders and Payments
By placing an order, you agree to purchase the product based on our Terms and Conditions. Payments must be made in full at the time of purchase. We accept various payment methods as indicated on the checkout page.
6. Shipping and Delivery
We aim to process and ship orders promptly. Shipping times may vary based on location and product availability. You are responsible for providing accurate shipping information.
7. Return and Refund Policy
We want you to be satisfied with your purchase. If you are not, please contact us within 14 days of receiving your order for return instructions. Items must be unused and in their original packaging to be eligible for a refund. Items must be returned within 14 days of the purchase date. Some items, such as our BonBon Chocolate Moulds and TeddyMedo Cookie Moulds, are non-returnable due to hygiene reasons. Please refer to our returns policy for more detailed information.
We do not offer returns for change of mind purchases.
8. User-Generated Content
By submitting any content to our website (e.g., comments or reviews), you grant us a non-exclusive, royalty-free, perpetual, and irrevocable license to use, reproduce, modify, and display that content.
9. Limitation of Liability
To the fullest extent permitted by law, The Croatian Kitchen and its affiliates will not be liable for any direct, indirect, incidental, or consequential damages arising from the use of this website or the products purchased.
10. Changes to Terms
We may update these Terms and Conditions from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the website after changes are made constitutes your acceptance of the new Terms.
11. Governing Law
These Terms and Conditions are governed by the laws of New South Wales (NSW), are interpreted and enforced according to NSW legislation, common law, and federal laws that apply in Australia.
12. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us at thecroatiankitchen@gmail.com.
We appreciate your support!