Shipping Policy

Welcome to The Croatian Kitchen!

 

To ensure a smooth shopping experience, please review our shipping policy below.

 

1. Order Processing Time

- All orders are processed within 2-5 business days. You will receive a confirmation email once your order is shipped

- Orders placed on weekends or holidays will be processed the next business day.

 

2. Shipping Methods

- We offer several shipping options, including standard and expedited shipping. You can choose your preferred method at checkout.

- All orders are shipped via trusted carriers to ensure timely and safe delivery.

 

3. Shipping Costs

- Shipping costs vary based on the weight of your order and the selected shipping method.

- Rates will be calculated and displayed at checkout for your convenience.

 

4. Delivery Times

- Delivery times vary based on the shipping method chosen:

- Standard Shipping: 5-10 business days

- Expedited Shipping: 2-3 business days

- Please note that while we strive to meet these delivery windows, unforeseen circumstances such as weather or carrier delays may occur.

 

5. International Shipping

- We currently offer shipping to select international locations. Please check at checkout if your country is eligible.

- International customers are responsible for any customs duties or taxes associated with their order.

 

6. Order Tracking

- Once your order has shipped, you will receive a tracking number via email.

You can use this number to monitor the progress of your shipment.

 

7. Damaged or Incorrect Items

- If you receive a damaged or incorrect item, please contact us within 48 hours of delivery. Provide your order number and a description of the issue, and we will work with you to resolve it.

 

8. Return Policy

- We want you to be completely satisfied with your purchase. If you need to return an item, please refer to our Return Policy page for detailed instructions.

 

9. Contact Us

If you have any questions or concerns regarding shipping, feel free to contact our customer service team at thecroatiankitchen@gmail.com.

We’re here to help!

 

Thank you for choosing The Croatian Kitchen.

We appreciate your business and thank you for your support!